NEXT NATURE TERMS AND CONDITIONS

August 2026

Terms and Conditions for Business Hire, Events & Groups (B2B)

Next Nature Network Foundation | Noord Brabantlaan 1A | 5616 LA Eindhoven | Chamber of Commerce: 34389734 | VAT: NL822337204B01 | Email: office@nextnature.net

Article 1 – Applicability

1.1  These general terms and conditions apply to all offers, quotations, order confirmations and agreements under which Next Nature Museum (hereinafter: “NNM”) provides services to a client (hereinafter: “guest”).

1.2  These terms and conditions form an integral part of every agreement between NNM and the guest.

1.3  Any deviations from these general terms and conditions shall only be valid if they have been expressly agreed in writing.

1.4  The guest’s general terms and conditions are expressly rejected and shall not apply.

1.5  NNM reserves the right to amend these terms and conditions. The most recent version shall apply from the time of publication or notification.

1.6  NNM endorses and acts in accordance with the Fair Practice Code. When implementing agreements relating to the deployment of self-employed professionals and suppliers, NNM strives for equality, fair pay and transparency.

Article 2 – Offers and the formation of a contract

2.1  All offers made by NNM are non-binding, unless otherwise stated in writing.

2.2  A contract is concluded once the guest has accepted the booking confirmation in writing, or when the contract is actually performed.

2.3  Obvious errors, mistakes or omissions in quotations or confirmations shall not be binding on NNM.

2.4  Images, drawings and illustrations are for illustrative purposes only and no rights may be derived from them.

Article 3 – Prices

3.1  All prices are exclusive of VAT and other government levies, unless otherwise stated.

3.2 NNM is entitled to implement price changes if these result from circumstances beyond its control, including increases in purchase prices, labour costs or taxes.

3.3  Should such changes occur after the agreement has been concluded, NNM is entitled to pass these on to the guest.

Article 4 – Performance of the contract

4.1  NNM shall perform the agreed services to the best of its knowledge and ability in accordance with the confirmation of engagement.

4.2  NNM is entitled to suspend or terminate the performance of the contract if:

  • The guest fails to meet their payment obligations on time;
  • The guest has provided insufficient or incorrect information;
  • Force majeure as referred to in Article 12 applies;
  • The guest otherwise fails to fulfil their obligations.

4.3  NNM is under no obligation to accept or store the guest’s belongings, unless otherwise agreed in writing.

4.4  Where NNM takes goods into custody, it shall exercise the care expected of a diligent contractor.

Article 5 – Number of guests and changes

5.1  The number of guests specified by the guest no later than five (5) working days prior to the event shall be taken as the minimum for the final invoice.

5.2  A downward deviation of more than 15 per cent from the number originally specified is not permitted, unless agreed in writing.

5.3  If fewer guests are present than confirmed, the guest remains obliged to pay in accordance with clause 5.1 and, where applicable, at least 75 per cent of the estimated turnover from drinks.

5.4  Any additional hours, shifts or changes to the work to be carried out shall be regarded as additional work and charged separately.

Article 6 – Cancellation by the guest

6.1  Cancellation must be made in writing.

6.2  Venue hire guarantee: Notwithstanding clause 6.3, in the event of cancellation, the guest shall at all times be liable for 100% of the agreed venue hire fee, regardless of when the cancellation is made.

6.3  In the event of cancellation, the guest shall be liable to pay the following compensation in respect of the other agreed services (such as catering, staff, technical support and other arrangements), calculated on the basis of the total booking value minus the venue hire fee already payable under Article 6.2:

  • More than 6 months in advance: no charge
  • 6 to 3 months in advance: 10%
  • 3 to 2 months in advance: 15%
  • 2 to 1 month in advance: 35%
  • 1 month to 14 days in advance: 60%
  • 14 to 7 days in advance: 85%
  • Less than 7 days in advance: 100%

6.4  Any obligations and costs already incurred by NNM in respect of third parties engaged (such as external suppliers) shall in all cases be passed on in full to the guest if they exceed the cancellation scale.

Article 7 – Cancellation by Next Nature Museum (NNM)

7.1  NNM is entitled to cancel a contract if the nature or content of the event differs substantially from what might have been expected at the time the contract was entered into.

7.2  In that case, the guest is only obliged to pay for work already carried out.

7.3  NNM may impose additional conditions on the staging of an event; in the event of non-compliance, NNM reserves the right to terminate the agreement at a later date.

Article 8 – Payment

8.1  Non-refundable deposit: Upon the conclusion of any agreement, the guest is required to pay a deposit of 60% of the total order value. This deposit must be paid within 14 days of the invoice date and, in all cases, before the date of the event.

8.2  The remaining amount (40% plus any agreed additional work or final settlement) will be invoiced after the event has ended and must be paid within thirty (30) days of the invoice date.

8.3  For reservations and bookings made within two (2) months of the event, the guest is obliged to pay 100% of the total amount within thirty (30) days of the invoice date.

8.4  Exclusion of suspension and set-off: All payment deadlines are strict deadlines. Under no circumstances is the guest entitled to suspend any payment or to set it off against any counter-claims, complaints or disputes.

Article 9 – Turnover Guarantee

If a turnover guarantee has been agreed, the guest is obliged to purchase and pay at least the agreed amount.

Article 10 – Liability

10.1  NNM shall not be liable for any loss, theft or damage to the property of the guest or third parties, unless caused by wilful misconduct or gross negligence.

10.2  NNM’s liability is in all cases limited to the amount paid out under its liability insurance, subject to a maximum of €2,500,000 per incident and €5,000,000 per year.

10.3  The guest is liable for any damage caused by themselves, their guests or any third parties they have engaged.

Article 11 – Invoicing and Collection

11.1 Invoices must be paid within thirty (30) days of the invoice date. If full payment has not been made within this payment period, the guest shall be deemed to be in default by operation of law, without the need for a further notice of default.

11.2  Penalties for non-payment: In the event of non-payment, the guest shall be liable for statutory commercial interest, as well as extrajudicial collection costs amounting to 15% of the principal sum, subject to a strict minimum of €350.

11.3  NNM is entitled to retain the guest’s goods and materials (right of retention) until full payment has been made.

11.4  Late handover penalty: If, at the end of the event, the guest fails to vacate the hired premises at the agreed time and hand them over clean and in their original condition, NNM is entitled to charge the guest a penalty equal to the full contract sum, without prejudice to NNM’s right to claim additional compensation.

Article 12 – Force majeure

12.1  Force majeure is defined as any circumstance beyond NNM’s control which makes performance unreasonably impossible.

12.2  This includes, amongst other things, disruptions, supplier failures, government measures and other unforeseen circumstances.

12.3  In the event of force majeure, obligations shall be suspended or, if their fulfilment remains impossible, terminated without liability for damages.

Article 13 – Lost property

13.1  Lost property should be handed in to NNM.

13.2  If the rightful owner does not come forward within one month, ownership shall pass to NNM.

13.3  Lost property is dispatched at the guest’s own risk and expense.

Article 14 – Governing law and disputes

14.1  All legal relationships shall be governed exclusively by Dutch law.

14.2  Disputes shall be brought before the competent court in the judicial district where NNM is based.

14.3  Claims by the guest become time-barred after one (1) year.

Article 15 – Privacy

15.1  NNM processes personal data in accordance with the applicable data protection legislation (GDPR).

15.2  Personal data will be used solely for the purposes of performing the contract and will not be retained for longer than is necessary.

Any questions about this? Please feel free to contact us at business@nextnature.net